Daniel Yankelovich & David Meer
- I was surprised that a very low percentage--only 14%--of senior executives at large companies actually believe market segmentation increased value
- Since taking marketing, whenever I watch these commercials that advertise a product or service, I always analyze them and ask myself if I would actually buy that product. Normally it's NO. The few commercials that do stick with me are for services, mostly new movies or TV shows, but very few products I see advertised would I actually buy. This is typically because I have already found a product that satisfies that need or I would ask people I know about what they use before I believe a commercial. So it confuses me as to how companies would segment me. Another example, all the wireless providers with their commercials with the balls rolling down the ramp: I would not change my service plan based off of what they claim, the last time I convinced my family to change our plan we did so to a company that many of our friends were happy with.
- Question 1: With how expensive market segmentation research can be, how often should it be done? Question 2: How can companies make market segmentation more valuable?
- In the introductory paragraph the authors state that market segmentation has become narrowly focused on the needs of advertising and isn't' used to guide the creation of their product/service, but I think that companies also let market segmentation guide the creation of their product/service--it's just more evident and more clearly spotted in advertising.
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